Terms / Fulfillment Policy / Service Overview
At Lead Tiger, we pride ourselves on working with the best clients in the world—no contest.
We get to work with some of the coolest businesses, the most talented entrepreneurs, operators, and true masters of their craft.
We value handshakes, a person’s word, hard work, and doing the right thing. We believe in being innovative, reasonable, rational, and delivering results.
Our streamlined and efficient approach allows us to offer excellent value to our clients at competitive prices.
That means we don’t waste time on unnecessary formalities, especially when everything is running smoothly.
In all our years of business, we’ve never had a single dispute or chargeback.
Yet, here we are, compelled to draft this document and publish it on our website—because otherwise, our funds will be withheld.
Purchase Currency
All prices are exclusively stated in United States Dollars (USD), also recognized by some, but not exclusively limited to, as greenbacks, bucks, moolah, dead presidents, Federal Reserve notes, or any other colloquial terms commonly associated with U.S. currency.
For the avoidance of doubt, when viewing the payment amount, one might colloquially refer to it as ‘George Washingtons.’
However, let there be no mistake: all prices are denominated in United States Dollars, backed by the full faith and credit of Uncle Sam.
Privacy
Concerned about data privacy? So are we.
We don’t even share who our clients are. Almost every account is secured with two-factor authentication (2FA) using authenticator apps because we don’t compromise on security.
For those interested, here’s our privacy policy—Privacy.
Customer Service Contact Information
You can call us at +1 888 928 4427
But every single one of our clients, customers, or prospective clients has my personal cell phone number and email address. Yep, that’s right—the founder & CEO is just a direct message or call away.
Payments
Paying Us? It’s straightforward.
We wish we could operate with Bitcoin, but for now, we’re in the land of credit cards.
Sure, we prefer ACH or bank transfer—those are the real MVPs.
But hey, we get it—plastic is convenient. So, we accept most credit cards. Just choose your option at checkout, and if it goes through, you’re all set.
To Be Clear: We accept most major credit cards, ACH, and bank transfers.
Payment Security
When it comes to your payment information, I, the CEO and founder, am the only one with access to that payments account.
And guess what? It’s locked down tighter than Fort Knox with 2FA and biometric keys.
So yeah, your payment info is safer than a secret handshake. (For those who are less technical, a secret key is literally like a secret handshake—only cooler and way more secure.)
And of course, our website uses SSL. And no, we don’t use dial-up internet either.
To Be Clear: We do our very best to keep your data secure and make great effort in doing so.
Customer Service Contact Information
You can reach us at +1 888 928 4427.
Or email us via the address on our contact page.
But every one of our clients, customers, or prospective clients has my personal cell phone number and email address. That’s right—the founder & CEO is just a direct message or call away.
Fulfillment Policy
Refunds… We have never had this come up, but I suppose it is good to address:
Let’s get straight to the point: We offer digital marketing services. That means once the magic is done and the digital pixie dust has been sprinkled, there’s no hitting the undo button.
Note: If someone somehow manages to accidentally submit a purchase and gets charged without first speaking with us, we’ll happily issue a refund within 14 days as long as no work has been done or costs have accrued.
Why? Because digital marketing isn’t a physical product you can return, exchange, or repackage. Once our creative juices start flowing and the work begins, it’s out there, working for you. Whether it’s designing your website, crafting that killer ad campaign, or optimizing your SEO, these are services that start generating value the moment we get to work.
No Refunds, No Returns. We don’t do refunds for services rendered. Period. Why? Because we commit to you 100%, and we expect the same in return. When you sign up with us, you’re hiring experts to take your business to the next level. Our time, resources, and expertise are dedicated to your success, and that investment doesn’t come with a rewind button.
But What If…? Now, we get it—things happen. If there’s a legitimate issue with the service provided, let’s have an adult conversation about it. We’re reasonable people. We’ll work with you to address concerns, tweak strategies, and make sure you’re satisfied with the outcome. But refunds? Those are reserved for physical goods, not digital brilliance.
Scope Changes? If you decide mid-project that you need something different or additional, no problem. We’ll discuss it, revise the scope, and adjust the pricing accordingly. Just know that changes after work has begun might come with an additional charge.
Bottom Line: By engaging our services, you’re committing to a partnership with a team that’s all-in on making your digital presence shine. We don’t half-step, and we don’t go backward. So, no refunds, no exceptions—just forward momentum and results.
Got questions? Reach out, and let’s chat like the professionals we are.
Legal / Export Restrictions: If Your Country’s on Uncle Sam’s Naughty List, We Can’t Do Business.
If your location falls under U.S. sanctions or restrictions, we will not be working together.
Cancellation:
If you’re on a subscription, we ask that you cancel 2 weeks before your next billing cycle. But honestly, we would usually let you cancel until the day before the next payment barring extenuating circumstances.
Before Work Begins: If you want to cancel before we’ve fired up the engines, fine—we’ll part ways with no hard feelings and no charges. But the moment we start brainstorming, strategizing, or designing, we’re all in.
After Work Begins: If you cancel after the work has started, there’s no hitting the pause button without cost. We’ve committed our time and resources to your project, so expect a fee to cover what’s already been done. We’ll calculate it fairly based on the work completed, but refunds aren’t part of the package.
The Bottom Line: Cancel if you must, but know that once we’re in motion, the train doesn’t stop without a fare. We value our time, and we know you value results, so let’s make the most of this collaboration.
Delivery/Shipping Policy: The Digital Download Era
Shipping? Ha! That’s a good one. We deal in digital marketing services—nothing physical to box up or slap a label on. But let’s talk about delivery.
Delivery of Services: When we say “delivery,” we mean the moment those digital strategies, designs, and campaigns are ready to roll. You’ll get everything electronically—straight to your inbox, your CMS, or wherever it needs to go.
No Waiting on Snail Mail: Your campaigns go live, your website gets built, your SEO gets optimized—all with a click of a button. No UPS, no FedEx, no postal service required. Just pure, unadulterated digital magic delivered faster than you can say “overnight shipping.”
The Bottom Line: No boxes, no tracking numbers, just results delivered directly to you, in the digital format you need, exactly when you need them.
Return Policy: The “What’s There to Return?” Reality Check
Returns? You must be joking. We offer digital marketing services, not a pair of shoes you can send back if they pinch.
No Physical Goods: Since we don’t deal in physical products, there’s nothing to return. Once we deliver your digital assets—whether it’s a sleek new website, a killer ad campaign, or top-notch SEO services—it’s out there, working for you.
The Bottom Line: There’s no need for a return policy when there’s nothing to return. Once our work is in your hands (or on your screens), it’s yours to keep and use. So, no returns, no exchanges—just digital brilliance that sticks around.
Services:
At Lead Tiger, we provide a range of services, including but not limited to the following, with the understanding that the specific nature, scope, and implementation of each service shall vary according to the unique requirements, objectives, and preferences of each individual client or customer. The services offered are tailored and customized to address the particular needs and circumstances of the client, ensuring that the deliverables align with their specific business goals and operational demands.
1. Website Design:
Your website is your brand’s online home, and we make sure it’s one that visitors love to explore. We craft visually stunning and user-friendly designs that reflect your brand’s personality and keep users coming back.
2. Website Development:
We take those killer designs and turn them into fully functional, responsive websites that work flawlessly on any device. Whether you need a sleek portfolio or a complex e-commerce platform, we’ve got the tech know-how to make it happen.
3. CRM Services:
Managing customer relationships doesn’t have to be a headache. We set up, customize, and manage CRM systems that streamline your workflows, automate tasks, and help you keep your clients smiling.
4. Website Management:
Websites need love too. We keep yours updated, secure, and running smoothly, so you can focus on what you do best—running your business.
5. Marketing Strategy:
No more guesswork. We develop tailored marketing strategies that hit the mark, reaching your target audience where they are and engaging them in ways that convert.
6. Logo Design:
Your logo is the face of your brand. We create distinctive, memorable logos that leave a lasting impression, ensuring your brand stands out in a crowded market.
7. Facebook Ads Management:
We take the guesswork out of Facebook advertising, managing your campaigns from start to finish. From ad creation to targeting and optimization, we make sure your ads deliver the best bang for your buck.
8. Landing Page Design & Development:
We design landing pages that don’t just look good—they convert. Each page is optimized to drive specific actions, whether it’s capturing leads or closing sales.
9. Conversion Rate Optimization (CRO):
Turning visitors into customers is an art and a science. We analyze user behavior and implement strategies to maximize your website’s effectiveness, boosting your bottom line.
10. SEO Services:
We know the tricks of the trade to get your site noticed by search engines. Our SEO services drive organic traffic to your site, improving visibility and rankings in search results.
11. Online Profile Setup & Optimization:
We make sure your online profiles are polished and professional. From Google My Business to LinkedIn, we ensure your profiles are complete, optimized, and aligned with your brand.
12. Directory Listing Setup & Optimization:
We help you dominate local search by managing your directory listings, ensuring consistency across platforms and improving your local search rankings.
13. Domain Name Management:
Your domain is your online address, and we make sure it’s secure. We handle everything from registration to renewal, keeping your domain in safe hands.
14. Automation Design:
We design workflows that automate repetitive tasks, freeing up your time for more important things. Efficiency and productivity are just a few clicks away.
15. Automation Development:
We bring automation to life, integrating tools and systems that streamline your operations. The result? A smoother, more efficient business process.
16. General Marketing Services:
Whether it’s campaign planning, execution, or anything in between, we offer a broad range of marketing services tailored to your needs. Our goal? To boost your brand and drive sales.
17. Copywriting:
Words matter. We craft compelling, persuasive content that captures your audience’s attention and drives them to act. From websites to ads, our copy delivers results.
18. Digital Ads Management & Strategy:
We manage your digital ad campaigns across platforms like Google, Facebook, and Instagram, optimizing them to ensure maximum return on investment.
19. Branding Design & Development:
Your brand is more than just a logo—it’s an experience. We help you develop a cohesive brand identity that resonates with your audience and stands out in the market.
20. Social Media Management:
We manage your social media presence, creating and scheduling content that engages your audience and builds your online community.
21. Lead Generation:
We implement strategies that attract and capture potential customers, building a pipeline of qualified leads to grow your business.
22. Digital Infrastructure Setup & Management:
We set up and manage the digital infrastructure your business needs to thrive online, from websites to CRM systems and everything in between.
23. Custom Services:
Got something unique in mind? We offer custom solutions tailored to your specific needs, whether it’s a specialized marketing strategy or a bespoke website feature.
Each service is tailored to your specific needs and requirements discussed during meetings, phone calls, or listed in contracts because we believe in delivering exactly what you need to succeed.
To be clear: This document is intended for informational purposes only and does not constitute a binding agreement. Each client/customer will have a specific, individualized contract or agreement that takes precedence over the terms outlined herein. In the event of any conflict between this document and another contract or agreement, the specific terms of that contract or agreement shall govern and supersede this document.